Once a user has sent a search query, navigating between the different services will provide results that are fitted to his search query on the previous service. If no query is entered, the keyboard will display default results, for example trending, most recent, last viewed and so on. More about their usage in the deep link section. The id is created from the Chat Extension’s service name, and must be in the Latin alphabet. This is the account identifier used in all links to the Chat Extension. The service name is limited to 10 characters including spaces. The service name is displayed in any message sent through the service. This is the short name of your service displayed under the service’s icon when Chat Extensions is opened by a user. Hint text is a native field presented by the Viber client and can be localized into any Viber supported language. The hint text is limited to 25 characters including spaces. This is a short descriptive text displayed in the input field when the service has been tapped on by a user, guiding the user for their input before entering a text. When a user taps on the button, a list of all available services is displayed at the center of the screen. Glossary ServiceĪ service is the Chat Extension you are providing. displayed herein are for illustration purposes only. Please note: Chat Extensions are designed to allow selected partners who we work closely with to provide search services for users within chats. A Chat Extension is a Viber bot that allows users to search, interact and share content from within a conversation screen by tapping on the button in the Viber app.Ĭhat Extensions are available only for IOS and Android devices with Viber version 6.8.7 or higher.

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